PRIVACY POLICY

PURPOSE OF THIS PRIVACY AND COOKIE POLICY


This privacy and cookie policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through our website contact form.

It is important that you read and understand our privacy and cookie policy together with any other fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Our website is not intended for children and we do not knowingly collect data relating to children.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that natural, living person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, marital status, title and date of birth.

  • Contact Data includes delivery address, email address and telephone numbers.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data includes feedback and survey responses.

  • Usage Data includes information about how you use our website, products and services.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct Interactions 
You may give us your Identity and Contact details by filling in forms or by corresponding with us by post, phone, and email or otherwise. This includes personal data you provide when you:

  • Subscribe to our service;

  • When generating orders;

  • Provide us with some feedback.

Job Applications
You may provide us with your Identity, Contact Details and a copy of your CV at the time of applying for a role with our company.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data in compliance with the current data protection regulations. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

5. GOOGLE ANALYTICS AND COOKIES

Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application. Cookies are useful as they improve your experience whilst visiting a website.

UK Leaflets Distribution (NW) Limited uses Google Analytics which track your interactions with our website so we can improve our user experience and ensure our content is relevant. We cannot identify you from this information and cookies such as this can be disabled from within your browser menu, as required.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

You can change your cookie settings at any time along with your browser’s settings so it will alert you when cookies get sent to it or it can refuse cookies altogether. Check the “Help” section in your browser for more info.

6. THIRD-PARTY LINKS

It is important to be aware that there may be cookies from other companies used on any website. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us. When you leave our website, we encourage you to read the privacy and cookie policy of every website you visit.

As additional reference, please refer to the links below that will take you directly to each of the social media provider’s privacy policy.

View Facebook’s policy here.

7. DISCLOSURES OF YOUR PERSONAL DATA

We do not knowingly share your personal information with any third parties or external sources of any kind and access to your personal data within our company is strictly limited to only authorised personnel.

8. DATA SECURITY

We have, wherever possible, put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to only those employees who have a business need to know. They will only process your personal data under clear instruction and they are subject to a duty of confidentiality.

As part of our data security measures, we implemented the relevant procedures to deal with any suspected personal data breach. In the unlikely event of a data breach occurring, we will notify you along with the relevant Supervisory Authority (this is the ICO in the UK) of a breach where we are legally required to do so.

9. DATA RETENTION

How long do we keep personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

10. INTERNATIONAL TRANSFERS

We do not currently transfer your personal data outside the European Economic Area (EEA). Should this change at any time in the future, we will notify you through this privacy policy and so encourage you to check back occasionally.

11. YOUR DATA PRIVACY RIGHTS

As an individual, you have rights under data protection laws in relation to your personal data. These rights are summarised as follows:

Request Access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request Correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request Erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to Processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of Processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the Transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw Consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

In addition, you have the right to complain at any time to the responsible supervisory authority.  The supervisory authority for data protection in the United Kingdom is the Information Commissioner’s Office (ICO). Further advice and guidance can be found on their website at www.ico.org.uk or by contacting their helpline on +44  (0) 303 123 1113.

A comprehensive explanation of all your rights along with information covering all aspects of data protection and privacy can be found on the Information Commissioner’s Office website which you can visit on the link below:

Information Commissioner’s Office Website

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure as part of our data protection processes to ensure that personal data is not disclosed to any person who has no right to receive it.

We may also contact you to ask you for further information in relation to your request to ensure we provide an accurate and timely response.

Time limit to respond

We try to respond to all subject access requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated throughout.

Privacy Policy Update

Last update to this policy – 1st June, 2020.

We are committed to maintaining our policies in line with the latest data protection regulations so please check back regularly for any updates.

 

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